Return & Refund Policy

Products may be returned within 7 days from the date of purchase or delivery. Returns will not be accepted after 7 days. A valid reason for the return is required, and the return policy may vary depending on the specific product. Some items are returnable while others may not be, so please carefully review the return policy provided for each product before making a purchase. If you have any questions regarding returns, feel free to contact Pulsar Mart's customer care.

When receiving a product, customers should inspect it to ensure it is in good condition. If the item is damaged, it must be reported to the delivery personnel immediately present on the spot. In such cases, the delivery personnel will collect the damaged product. For cash-on-delivery purchases, a refund will be processed on the spot. For online payments, refunds will be issued within 3 to 5 business days. The delivery personnel will raise a complaint on your behalf, or you may contact customer care to report the issue. We may refund in the form of reward points.

Please retain the original invoice, as many products come with brand warranties that may require proof of purchase at service centers.